![]() In addition to warning LabQ to update its website and signage and to instruct its employees to provide accurate information concerning turnaround times, the letter issued by Attorney General James requests that LabQ contact all of its customers who are currently awaiting COVID-19 test results to let them know when they can realistically expect to receive those results. "Consumers need to have the proper information so they can decide whether to take a rapid or PCR test, as well as to make informed decisions when choosing a testing provider that can meet their needs.” Consumers Complaining of Waiting More Than 96 Hours for COVID-19 Test Results Despite Lab’s Promise of 48-Hour Turnaround. LabQ and all other labs should ensure that they are giving consumers accurate information about when to expect test results. “LabQ’s own website states, ‘Turnaround Time Matters,’ but so does being honest with consumers. “With the Omicron wave hitting in the middle of the holiday season, New Yorkers need timely COVID-19 test results more than ever to make decisions about whether they can safely travel or gather with loved ones,” said Attorney General James. Important! If you have made an appointment to come in for testing, please visit the Appointment Scheduler page and cancel your appointment.The letter notifies LabQ that New York law prohibits false advertising and instructs the company to immediately update its signage at testing sites and on the company’s website to accurately reflect how long individuals can expect to wait before receiving COVID-19 test results. Healthcare Diagnostics at affordable rates. Visit the Customer Support page to find information on how to contact customer support. Krsnaa Diagnostics Pvt Ltd is Indias largest diagnostic services provider, both in Radiology and Pathology. We are open Monday through Friday for patients without appointments 8am. To cancel your purchase with a Quest Customer Support representative 1401 Foulk Road, Suite 100D Wilmington, DE 19803. ![]() Refunds will be processed within 14 business days of purchase expiration. In that event, you will be automatically refunded your purchase price minus the non-refundable cancellation fee of $45, and applicable taxes, in accordance with state law.
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